Damage and Returns

What is our return policy?

We don't accept any returns, unless on certain cases, we can refund the purchase. In that case if customer bought shipping they will get that refunded too. 

How many days from the date of purchase must report packages be postmarked?

5 days from purchase

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us with any question at info@puremitti.com.